Contact Information

We're here to help! If you have any questions about your order, products, shipping, or returns, please don't hesitate to contact us.

Customer Support

Email: contact@PokéNest.shop

Phone: +1 (479) 345-1674

Business Address:
PokéNest
4055 Lynn Ogden Lane
Vidor, TX 77662
United States

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Central Time)

Saturday: 10:00 AM – 4:00 PM (Central Time)

Sunday: Closed

Response Time

We aim to respond to all email inquiries within 24–48 business hours. During holidays, promotional events, or periods of high demand, response times may be slightly longer.

Order Support

To help us assist you as quickly as possible, please include the following information when contacting us about an order:

• Your order number

• Your full name

• A brief description of your inquiry

• Photos (if reporting a damaged or incorrect item)

We appreciate your business and look forward to assisting you!