Terms of service

Welcome to PokéNest. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

PokéNest
4055 Lynn Ogden Lane
Vidor, TX 77662
United States

Email: contact@PokéNest.shop

Phone: +1 (479) 345-1674

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

3. Products

We make every effort to display our products accurately. However, product images, colors, and packaging may vary slightly from the actual items due to manufacturer updates, monitor settings, or photography.

All products are subject to availability.

We reserve the right to discontinue products or limit quantities at any time without prior notice.

4. Pricing

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice.

If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.

5. Orders

After placing an order, you will receive an order confirmation email.

Acceptance of your order occurs only after your order has been processed and shipped.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud

  • Payment authorization failure

  • Inventory shortages

  • Pricing or listing errors

  • Violation of these Terms

6. Payments

We accept secure payment methods available during checkout.

Payment information is processed by trusted third-party payment providers. PokéNest does not store your complete payment card information.

7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

PokéNest is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our reasonable control.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must meet the eligibility requirements described in that policy before a refund or exchange can be approved.

9. Intellectual Property

All website content, including text, graphics, logos, icons, images, designs, and software, is the property of PokéNest or its licensors and is protected by applicable intellectual property laws.

Pokémon®, Pokémon Trading Card Game®, Pokémon TCG®, Pokémon GO®, and all related names, logos, artwork, and trademarks belong to Nintendo, Game Freak Inc., Creatures Inc., and/or The Pokémon Company.

PokéNest is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with Nintendo, The Pokémon Company, Game Freak Inc., or Creatures Inc.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Distribute malware or harmful software.

  • Interfere with the operation or security of the website.

  • Copy or reproduce website content without permission.

11. Disclaimer

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, PokéNest disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, PokéNest shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or the purchase of products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless PokéNest, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of the website.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

PokéNest
4055 Lynn Ogden Lane
Vidor, TX 77662
United States

Email: contact@PokéNest.shop

Phone: +1 (479) 345-1674